6 min read
The first ninety days of fixing revenue leaks
What a revenue leak engagement looks like week by week: counting first, fixing the leak nearest the phone next, and measuring before anyone claims it worked.
Category
Revenue leaks
Where inquiries, estimates and booked jobs fall out of a trade business's process, and how to put a number on each one.
5 min read
Planning the shoulder months
Spring and fall slow seasons are predictable, and a slow month is still a leak if nothing was planned for it. How trade contractors can fill the quiet weeks.
5 min read
The markup versus margin mistake
Mark a job up 50% and you do not make 50%. How mixing up markup and margin quietly underprices contractor estimates, with worked examples in round numbers.
5 min read
Booked is not done: leaks on the dispatch board
A booked job can still leak: no-shows, reschedules that never land, quiet cancellations and unconfirmed appointments. How to find them on your dispatch board.
5 min read
HVAC maintenance plans and the renewals that lapse
A maintenance plan steadies an HVAC shop's year, until visits go unscheduled and renewals quietly lapse. Where membership revenue leaks and how to stop it.
6 min read
Estimates that die in the truck
Some quotes never reach the customer at all: they stall in a notebook, a tablet or a tech's head. Where estimates get stuck between the visit and the office.